Privacy Policy
Effective Date: December 7, 2024
Last Updated: September 18, 2026
Welcome to Flow Intel Technologies LLC! We care about your privacy and want to be clear about how we collect, use, and protect your information. This policy explains our practices in simple terms. It also forms part of our Terms of Service.
What Information We Collect
Contact Information
- Your name and email address
- Your company or organization details
- Phone numbers (if you provide them)
Project Information
- Information you share about your needs and projects
- Our communications with you
- Project documents and materials you provide
Payment Information
- Billing details for invoicing
- Payment records
- Payments are processed through Stripe or our bank (for ACH and wire transfers), which means your payment details are handled securely through their platforms
Website Information
- Basic information about how you use our website
- Technical information that helps our website work better
- Our contact form is protected by Google reCAPTCHA, which collects hardware and software information (such as device and application data) to tell people apart from bots. Google’s use of this data is covered by the Google Privacy Policy and Terms of Service
How We Use Your Information
- Provide our services to you
- Send you invoices and process payments
- Communicate with you about your projects
- Make our services better
- Keep proper business records
How We Share Your Information
We’re careful about sharing your information:
- We use Stripe and our bank to handle payments safely
- We work with some trusted services to help run our business (like email and cloud storage providers)
- We use Google reCAPTCHA on our contact form to prevent spam, which means some technical information is shared with Google
- We use Google Analytics to understand how visitors use our website, which means some technical usage information is shared with Google
- We never sell your information
- We may share relevant records with our payment processor, banks, and professional advisers to respond to payment disputes, collect amounts owed, or enforce our terms
- Beyond the cases listed above, we only share information when we’re legally required to do so
How We Keep Your Information Safe
We protect your information by:
- Using secure, encrypted connections
- Storing data with trusted, secure providers
- Limiting who can access your information
- Regularly reviewing our security practices
How Long We Keep Your Information
We keep your information for as long as we need it to:
- Provide our services
- Maintain proper business records
- Comply with legal requirements
Usually, this means:
- Client and project records: for the length of the engagement and for a period afterward, typically up to 7 years, for legal, tax, and dispute-resolution purposes
Your Rights
- See what information we have about you
- Update or correct your information
- Get a copy of your information
- Ask questions about how we use your information
- Ask us to delete your information (we’ll do so unless we need to keep it for legal, tax, or contractual reasons)
To exercise any of these rights, email us at support@flowintel.tech.
Cookies on Our Website
Our website uses basic cookies to work properly. We also use Google Analytics to help us understand how people use our site, which sets its own cookies. Google reCAPTCHA on our contact form also sets its own cookies. You can control cookies through your browser settings.
Changes to This Policy
We may update this policy as our services evolve. We’ll let you know about significant changes.
Questions?
If you have any questions about your privacy or this policy, please email Flow Intel Technologies LLC at support@flowintel.tech